No copy-paste fulfilment
Line items, qty, and customer details arrive formatted — not buried in a screenshot thread.
Official WhatsApp Business API
Meta Tech PartnerWhatsApp commerce
WhatsApp Catalog Ordersturn catalog views into WhatsApp orders
When a customer picks items from your WhatsApp catalog, Boomly captures the selection, builds a structured order request, and confirms everything in chat — no DMs lost in screenshots or manual spreadsheets.
Trusted by real businesses already growing on Boomly
How it works
From browse to confirmed order in three steps
Customers already shop from your WhatsApp catalog. Catalog Orders turns that intent into a clean order record your team can fulfil.
01
Capture catalog selections
Customer taps products in your WhatsApp catalog and sends “I’d like to order this” — Boomly reads what they picked.
02
Create structured order requests
Name, phone, address, payment method, and line items land in one order card — ready for your team to review.
03
Confirm orders in chat
Send an order summary back in WhatsApp. Customer confirms with one reply and gets an order ID in the same thread.
What it is
Catalog browsing that actually closes
A catalog alone shows products. Catalog Orders connects that view to fulfilment — so “interested” becomes “order #ORD-3456 confirmed” without leaving WhatsApp.
- Structured orders from catalog messages, not free-text chaos
- Review order details before you mark confirmed
- Pending, confirmed, and completed status in one place
- Works with cash-on-delivery and your existing checkout flows
Why teams use it
Sell from chat without the manual work
Confirm before you pack
Send a summary card in chat so the customer approves totals and delivery details first.
Order dashboard
See today’s orders, pending vs confirmed counts, and recent activity without exporting chats.
Catalog-native
Built for WhatsApp’s product catalog — the same surface customers already use to browse.
Delivery-ready fields
Capture address, phone, and payment preference in the order request flow.
Scale beyond DMs
Handle more catalog orders without hiring someone to manually log every message.
Catalog views to packed orders in one workspace
Pair catalog orders with automations — send confirmation messages, tag high-value buyers, or hand off to your shipping flow when status changes.
Use cases
Who sells with WhatsApp Catalog Orders
Any business that lists products in WhatsApp and fulfils from chat — without a full e-commerce site checkout.
D2C & local brands
Show your catalog in WhatsApp, take orders from repeat buyers, and track pending fulfilment in Boomly.
01
Retail & electronics
Headphones, watches, accessories — customers pick from catalog, you confirm price and COD in one thread.
02
Home & lifestyle
Collect delivery address and order notes when someone orders décor, gifts, or bulk items from chat.
03
FAQ
Frequently asked questions
Catalog Orders turns catalog product picks into structured order requests in Boomly — line items, customer details, and status — instead of unstructured “I want this” messages you copy into a spreadsheet.
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