Capture trip enquiries
Package, flight, and hotel leads from ads or your website land in one inbox with instant auto-reply.
Official WhatsApp Business API
Meta Tech PartnerTravel & Tourism
WhatsApp for your travel businessbookings, itineraries & alerts
Capture trip enquiries, confirm bookings, share day-wise itineraries, and send departure reminders — one Boomly inbox for agents, ops, and customer support.
Trusted by real businesses already growing on Boomly
Use cases
How travel teams use Boomly on WhatsApp
Eight workflows agencies, tour operators, and DMCs run every day — from first enquiry to post-trip follow-up.
Enquiries
Reply to trip enquiries instantly
When someone messages about a honeymoon package or group tour, Boomly sends a destination menu, captures dates and budget, and assigns the thread to the right agent.
- Instant welcome menu
- Destination & package picker
- Travel dates capture
- Budget range field
- Brochure PDF on tap
- Assign to travel consultant
Bookings
Confirm bookings on WhatsApp
Every confirmed flight, hotel, or package gets an instant WhatsApp message with booking ID, dates, traveller names, and amount paid — fewer “did you get my booking?” calls.
- Booking confirmed card
- Reference number
- Dates & traveller names
- Amount paid summary
- View voucher button
- Agent contact option
Itinerary
Share day-wise itineraries in chat
Push a structured itinerary — Day 1 arrival, Day 2 city tour, Day 3 free time — with hotel names, timings, and PDF attachment travellers can forward to family.
- Day-wise plan cards
- Hotel & activity details
- Meeting point & timing
- Itinerary PDF attachment
- Local guide contact
- Update on schedule change
Alerts
Send departure & check-in reminders
Automatic nudges before flight departure, hotel check-in, airport pickup, and tour start — with gate, terminal, and contact details in one message.
- Flight departure reminder
- Online check-in link
- Hotel check-in time
- Airport pickup details
- Tour start location
- 24-hour before alert
Documents
Send visa & travel document checklists
Before departure, guide travellers through passport copy, visa application, travel insurance, and vaccination docs — with upload and reminder if something is missing.
- Document checklist in chat
- Passport copy upload
- Visa status tracking
- Insurance proof request
- Missing doc reminder
- Ready-to-travel confirmation
Ads
Get package leads from Click-to-WhatsApp ads
Run Meta ads for Bali, Dubai, or domestic getaways that open WhatsApp directly. Boomly greets the traveller, shows packages, and tags the lead with campaign source.
- Meta Click-to-WhatsApp ad
- Package carousel welcome
- Destination interest capture
- Lead tagged in inbox
- Callback scheduling
- Follow-up drip optional
Support
Answer traveller questions with a bot
Baggage allowance, cancellation policy, visa requirements, and payment status — handled instantly while your agents focus on closing bookings.
- Booking status lookup
- Cancellation policy FAQ
- Baggage & visa info
- Payment balance check
- Change request routing
- Talk to agent hand-off
Payments
Collect package payment in chat
Send Razorpay or WhatsApp Pay links for booking advance, balance due, or add-on excursions — confirmation and receipt land in the same thread.
- Advance payment link
- Package amount summary
- Balance due reminder
- Paid confirmation message
- Receipt PDF attached
- Failed payment retry
At a glance
What Boomly helps you do
Confirm bookings in chat
Booking reference, dates, and payment status sent automatically when a reservation is confirmed.
Share itineraries on WhatsApp
Day-wise plans, hotel vouchers, and activity timings — travellers keep everything in one thread.
Send departure & check-in alerts
Flight reminders, hotel check-in times, and pickup details before every leg of the trip.
Answer traveller FAQs 24/7
Visa docs, baggage rules, and cancellation policy — bot handles routine questions; agents step in when needed.
Collect payment for packages
Advance, balance, and add-on payment links in chat — receipt confirmed in the same conversation.
Seamless integrations for enhanced efficiency
Connect Boomly to the apps your team already uses — streamline workflows, keep data in sync, and run WhatsApp automation without switching tabs.
WhatsApp API
20+ web integrations
Cost effective
Customer support
Run your travel desk on WhatsApp from enquiry to departure.
Start with trip enquiries and booking confirmations, then add itineraries, alerts, and payment links — same inbox for sales and ops.
FAQ
Common questions
Yes. Share structured day-wise cards or attach a PDF itinerary. Updates when schedules change can go to the same thread automatically.
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