Share catalog in chat
Product cards with photos, weight, and price — buyers browse rings, chains, and sets without leaving WhatsApp.
Official WhatsApp Business API
Meta Tech PartnerJewelry
WhatsApp for your jewellery storecatalogs, orders & customer care
Share collections, take custom orders, send gold-rate alerts, and support buyers after purchase — one Boomly inbox for showroom, studio, and online sales.
Trusted by real businesses already growing on Boomly
Use cases
How jewellers use Boomly on WhatsApp
Eight everyday workflows for showrooms, gold retailers, and D2C jewellery brands.
Catalog
Share your jewellery catalog in chat
Send product cards with photo, karat, weight, and price — or open your WhatsApp catalog so buyers pick rings, bangles, and sets in-thread.
- Catalog browse in chat
- Product card with weight & price
- Gold / diamond variant tags
- Share single SKU quickly
- Collection carousel
- Link to custom enquiry
Custom
Capture custom design enquiries
Buyers describe what they want — occasion, metal, stone, budget — Boomly collects details and assigns the thread to your designer or sales lead.
- Design brief form in chat
- Reference photo upload
- Metal & stone preference
- Budget range capture
- Consultation slot booking
- Assign to sales exec
Ads
Get showroom leads from Click-to-WhatsApp ads
Festive or wedding-season ads open WhatsApp directly. Boomly greets the buyer, shows bestsellers, and tags the lead with ad source in your inbox.
- Meta Click-to-WhatsApp ad
- Instant welcome menu
- Bestseller collection share
- Lead tagged in inbox
- Store visit booking
- Follow-up drip optional
Orders
Confirm orders & pickup updates
From order placed to ready for pickup or out for delivery — automatic WhatsApp updates so customers stop calling for status.
- Order confirmed message
- Making / polishing update
- Ready for pickup alert
- Store address & timing
- Home delivery tracking
- Feedback request after handover
Rates
Send gold rate & price alerts
Push daily gold-rate updates or limited-time making-charge offers to opted-in buyers — drive walk-ins when rates dip.
- Daily gold rate broadcast
- 22K / 24K price table
- Limited offer window
- Book visit CTA button
- Segment by past buyers
- Delivery analytics
Support
Answer customer care questions with a bot
Sizing, care tips, exchange policy, and store hours — handled instantly while your team focuses on high-ticket sales conversations.
- Ring sizing guide
- Care & cleaning FAQ
- Exchange policy lookup
- Store hours & locations
- Track my order
- Talk to stylist hand-off
Campaigns
Broadcast wedding & festival collections
Launch bridal edits, Akshaya Tritiya offers, or Diwali collections to your customer list — rich images, CTA buttons, and reply tracking.
- New collection reveal
- Wedding season edit
- Festive discount code
- Appointment booking link
- Rich image + CTA
- Read and reply stats
Payments
Collect advance & balance payment in chat
Custom orders often need part payment upfront. Send Razorpay or WhatsApp Pay links — confirmation lands in chat when paid.
- Advance payment link
- Order summary in thread
- Balance due reminder
- Paid confirmation message
- Receipt PDF attached
- Failed payment retry
At a glance
What Boomly helps you do
Take custom order requests
Collect design notes, metal preference, and budget — routed to your sales team with full chat history.
Confirm orders & pickup
Order received, ready for pickup, and delivery updates keep customers informed at every step.
Answer buyer FAQs 24/7
Bot handles sizing, care instructions, and store hours — staff step in for high-value enquiries.
Broadcast new collections
Festival drops, wedding edits, and gold-rate alerts to opted-in customers with read tracking.
Collect payment in chat
Send secure payment links for custom pieces, advances, and balance dues — receipt in the same thread.
Seamless integrations for enhanced efficiency
Connect Boomly to the apps your team already uses — streamline workflows, keep data in sync, and run WhatsApp automation without switching tabs.
WhatsApp API
20+ web integrations
Cost effective
Customer support
Put your showroom on WhatsApp without losing the personal touch.
Start with catalog sharing and custom enquiries, then add gold-rate alerts, broadcasts, and payment links — same inbox for store and online.
FAQ
Common questions
Yes. Use Meta’s WhatsApp Catalog or send individual product cards from Boomly with photo, weight, karat, and price during live chats and automations.
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