Take orders on WhatsApp
Share your menu, add items to cart, and confirm address — buyers order without leaving chat.
Official WhatsApp Business API
Meta Tech PartnerRestaurants & Food Delivery
WhatsApp for your restaurantorders, reservations & updates
Take orders, book tables, send prep and delivery updates, and run lunch offers — one Boomly inbox for dine-in, takeaway, and delivery without juggling three apps.
Trusted by real businesses already growing on Boomly
Use cases
How restaurants use Boomly on WhatsApp
Eight everyday workflows for restaurants, cafés, cloud kitchens, and delivery-first brands.
Orders
Take food orders on WhatsApp
Send your menu as cards or a catalog link, let customers pick items and add-ons, confirm address and slot — order lands in your kitchen queue with full chat context.
- Menu browse in chat
- Add to cart flow
- Veg / non-veg tags
- Delivery address capture
- Takeaway or delivery choice
- Order confirm to kitchen
Reservations
Book table reservations on WhatsApp
Guests choose date, time, and party size. Boomly sends confirmation, shares location, and nudges them before the slot so no-shows drop.
- Date & time picker
- Party size selection
- Special request notes
- Booking confirmation card
- Location & parking info
- Reminder before visit
Delivery
Send order & delivery updates
Order received, kitchen started, out for delivery with rider name, and delivered — each step becomes an automatic WhatsApp message with live tracking when available.
- Order received ack
- Preparing in kitchen
- Out for delivery ping
- Rider name & phone
- Live tracking link
- Delivered confirmation
Ads
Get diners from Click-to-WhatsApp ads
Run Meta ads for today’s special or new outlet — WhatsApp opens directly. Boomly greets the customer, shows bestsellers, and logs the lead with ad source tagged.
- Meta Click-to-WhatsApp ad
- Instant welcome menu
- Bestseller carousel
- Lead tagged in inbox
- First-order discount code
- Assign to outlet
Campaigns
Broadcast lunch offers & combos
Push today’s thali, weekend brunch, or festival combo to your customer list — rich image, order button, and delivery stats in Boomly.
- Daily lunch special
- Combo meal offer
- Happy hour alert
- New menu launch
- Rich image + order CTA
- Read and reply tracking
Support
Answer diner questions with a bot
Menu, timings, allergens, and track-my-order — handled instantly at peak hours while your team focuses on service and kitchen load.
- Browse menu flow
- Opening hours FAQ
- Allergen information
- Track my order lookup
- Reorder last meal
- Talk to staff hand-off
Payments
Collect payment in chat
Prepaid orders, delivery fees, or party deposits — send a payment link and push receipt when paid, all in the same thread.
- Payment link in thread
- Order total summary
- Secure pay button
- Paid confirmation message
- Receipt attached
- Failed payment retry
Retention
Ask for feedback & drive re-orders
After delivery or dine-in, send a quick rating request and a reorder button for their last meal — turn one-time diners into regulars.
- Post-delivery feedback
- Star rating in chat
- Reorder last order button
- Loyalty points update
- Win-back inactive diners
- Review link optional
At a glance
What Boomly helps you do
Book table reservations
Guests pick date, time, and party size — confirmation and reminder land in the same thread.
Send order status updates
Received, preparing, out for delivery, and delivered — automatic pings cut “where is my food?” calls.
Answer diner FAQs 24/7
Bot handles menu browse, timings, and order tracking — staff jump in when needed.
Run lunch & combo offers
Broadcast today’s special, happy hour, or festival combo to opted-in customers with read stats.
Collect payment in chat
Prepaid orders and delivery fees via Razorpay or WhatsApp Pay — receipt in the same conversation.
Seamless integrations for enhanced efficiency
Connect Boomly to the apps your team already uses — streamline workflows, keep data in sync, and run WhatsApp automation without switching tabs.
WhatsApp API
20+ web integrations
Cost effective
Customer support
Run your restaurant on WhatsApp without a separate ordering app.
Start with menu orders and table bookings, then add delivery updates, offers, and payments — same inbox for every outlet.
FAQ
Common questions
Yes. Boomly flows share your menu, collect items and address, and confirm the order to your team. Kitchen or POS can receive webhooks when an order is placed.
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