Official WhatsApp Business API

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WordPress commerce

WooCommerce Integrationautomate order updates on WhatsApp

Connect your WooCommerce store to Boomly and send order confirmations, shipping alerts, and delivery updates on WhatsApp — automatically, with the customer’s name and order details filled in.

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WooCommerce Integration — connect store, trigger order events, send WhatsApp updates

Trusted by real businesses already growing on Boomly

How it works

Store events to WhatsApp messages

No manual copy-paste from WooCommerce admin. Boomly listens for order status changes and sends the right template at the right time.

Connect WooCommerce

Link your WordPress store with Boomly — secure webhook connection, no custom plugin required on day one.

Pick order triggers

Choose which events fire messages: order placed, processing, shipped, out for delivery, or completed.

Map message templates

Use approved WhatsApp templates with dynamic fields — customer name, order ID, tracking link, and total.

Customers stay informed

Updates land in the same WhatsApp thread where they already chat with your brand.

What it is

Your WooCommerce notification layer on WhatsApp

Email open rates are low; SMS feels spammy. WhatsApp is where Indian buyers already check updates. This integration bridges your store backend to that inbox.

Automatic messages when order status changes in WooCommerce
Personalised with order number, items, and tracking URL
Works alongside your existing email receipts — not a replacement for records
Reduce “where is my order?” support tickets before they start

Why teams use it

Post-purchase comms that actually get read

Order confirmed instantly

Send a WhatsApp receipt the moment checkout completes — while the customer still has your brand top of mind.

Shipping & tracking updates

Push dispatch and tracking links when fulfilment marks an order shipped — no digging through email.

Fewer WISMO tickets

“Where is my order?” drops when status updates arrive proactively in chat.

Event-based automations

Trigger flows on specific WooCommerce statuses — not one generic blast for every order.

Sync with your stack

Works with the store you already run on WordPress — connect once, message on every qualifying order.

Repeat purchase nudges

Follow delivered orders with review requests or reorder prompts using the same integration.

WooCommerce in the back WhatsApp up front

Keep managing products and fulfilment in WordPress. Let Boomly handle the customer-facing updates — and hand off to a human when someone replies with a question.

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Use cases

Who connects WooCommerce to WhatsApp

Any WordPress store that wants higher open rates on order updates without building a custom WhatsApp plugin.

D2C WooCommerce brands

Fashion, beauty, and food brands on WordPress — confirm COD orders and send dispatch alerts automatically.

Agencies & dev shops

Offer WhatsApp order updates as a retention layer for client stores without maintaining bespoke integrations.

High-volume fulfilment

Stores shipping dozens of orders daily — replace manual “your order shipped” DMs with event-driven templates.

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FAQ

Frequently asked questions

In Boomly, open Integrations, choose WooCommerce, and follow the webhook setup for your WordPress store. Once connected, order events in WooCommerce can trigger WhatsApp template messages.

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